Water Utility

Note: If you are calling after hours regarding an urgent matter, please call the Police Department Non-emergency number at 262-253-7780.

Germantown Water Utility maintains the Village's public potable water system and administers compliance with Wisconsin Department of Natural Resources (DNR) requirements.



Some of the Water Utility's assets include:

  • 94.6 +/- miles of water main
  • 1,338 +/- fire hydrants
  • 6,417 meters owned and maintained
  • 3 operating towers
  • 3 operating deep aquifer wells
  • 3 operating shallow aquifer wells

  1. Where do I pay my water bill?
  2. I have a water quality problem. Who do I contact?
  3. I have low or no pressure in my house! HELP?!
  4. My water meter is leaking. How do I get it fixed?
  5. How do I read my electronic meter?
  6. My water smells like rotten eggs! Why?
  7. I have a leak in my house. Will the water utility fix it? Who is responsible?
  8. Where does my water come from and what's in the water?
  9. I have blue, green, red, yellow and white flags in my yard. What are they for?
  10. What's this pink/black stuff in my bathroom?
  11. Why does my water look like light colored coffee?