Online  Services

UTILITY BILL PAYMENTS - Village of Germantown Citizen Self Service Portal  

The Village of Germantown recently switched to a new utility billing software system and online payment portal. The Citizen Self Service Portal will allow residents to pay their utility bills, change their mailing addresses, change their bill delivery preferences, view consumption history, etc. 

  • All prior autopayments under the prior billing system are still active with our new billing system.  If you received an eBill or paper bill, and were set up on autopay, no further action is required.
  • For the 1st and 2nd quarter Utility Billing, the Village of Germantown will continue to accept utility billing payments through Doculivery and Point & Pay. Following the 2nd quarter utility bills, the Village will require online payments to be made through the Citizens Self Service Portal. 

For INSTRUCTIONS on how to sign up with the Citizen Self Service Portal please click here

To ACCESS the Citizen Self Service Portal please click the link below:


To Sign Up for Electronic Utility Bills


 The Village of Germantown offers online bill payments
for Property Taxes, Recreation Programming and Park Facility Rentals.  Second installment Property tax payments are paid to the Washington County Treasurer

Park & Recreation Payments

The Germantown Park & Recreation Department offers online payment and registration options for recreation programs and facility rentals. Those payments are processed through the online registration website WebTrac.

Property Tax Payments

Village of Germantown taxpayers are able to pay their tax payments online through the Village until January 31st. Online payments are processed through Point and Pay

After January 31st, please make your payments to Washington County following this link: Pay Taxes Online